Refund Policy

Last Updated: September 2026

At WP Business OS, we are committed to providing a reliable and functional business management solution for WordPress and WooCommerce.

Because our products are digital software products, all purchases are final and non-refundable.

By purchasing WP Business OS, you acknowledge and agree to the following Refund Policy.

1. No Refund Policy

All purchases of WP Business OS, including Pro Lifetime licenses, are non-refundable.

Once a payment has been successfully completed, we do not provide refunds, cancellations, or returns.

This applies to purchases made directly through our website or through an authorized sales or payment channel.

2. Product Guarantee

Although we do not offer refunds, WP Business OS is backed by our product guarantee.

We stand behind the functionality of our software and are committed to resolving genuine software errors or technical issues related to WP Business OS.

If you experience an error, bug, or technical problem with the product, our team will work with you to investigate and resolve the issue.

3. Error and Bug Fixes

If a genuine software error is identified in WP Business OS, we will make reasonable efforts to:

Investigate the reported issue.
Identify the cause of the problem.
Provide a fix where technically possible.
Release an update or patch when required.
Provide reasonable technical assistance.

You will not be charged an additional fee for fixing genuine errors in the purchased product.

4. Technical Support

If you experience a problem with WP Business OS, please contact our support team with sufficient information to investigate the issue.

Where possible, please provide:

Description of the problem
Steps to reproduce the issue
WordPress version
WooCommerce version
PHP version
WP Business OS version
Screenshots or screen recordings
Relevant error messages

Providing this information can help us investigate and resolve issues more efficiently.

5. What Is Covered

Our product guarantee covers genuine technical problems caused by WP Business OS itself, including issues such as:

Software bugs
Broken product functionality
Errors caused by the plugin’s own code
Features that do not function as described
Compatibility issues that are directly caused by WP Business OS

Where a technical issue is confirmed to be caused by our software, we will make reasonable efforts to fix it.

6. Third-Party Conflicts

WP Business OS operates within the WordPress and WooCommerce ecosystem and may interact with other plugins, themes, hosting environments, APIs, and third-party services.

Problems caused by third-party software or services may not be considered defects in WP Business OS.

Examples may include:

Conflicts with another plugin
Conflicts with a WordPress theme
Hosting configuration problems
Server restrictions
Outdated WordPress or WooCommerce versions
PHP configuration issues
Third-party API failures
Modifications made to the WP Business OS code
Unauthorized modifications or customizations

We will still make reasonable efforts to identify the cause and provide guidance where possible.

7. Custom Modifications

If the WP Business OS source code has been modified by the customer or another developer, we cannot guarantee that the original functionality will continue to operate correctly.

Our support team may assist in identifying the issue, but fixes resulting from unauthorized modifications may require additional development work.

8. Feature Requests

Requests for new features, custom functionality, or changes to the existing product are not considered software errors.

Feature requests may be considered for future versions of WP Business OS but are not guaranteed to be implemented.

9. License and Purchase Information

Purchasing a WP Business OS license does not guarantee that every future feature, integration, third-party service, WordPress version, or WooCommerce version will remain available indefinitely.

The product will continue to be improved and maintained according to our development and support policies.

10. Exceptional Circumstances

While our standard policy is no refunds, nothing in this policy is intended to exclude or limit any rights that cannot legally be excluded under applicable law.

Where applicable law requires a refund or other remedy, those legal requirements will apply.