Last Updated: September 2026

At WP Business OS, we respect your privacy and are committed to protecting the information you provide when using our website, software, plugins, and related services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when using WP Business OS.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. About WP Business OS

WP Business OS is a business management solution designed for WordPress and WooCommerce websites.

Our platform provides tools including:

• Point of Sale (POS)
• Product and inventory management
• Customer management
• Order management
• Purchase and supplier management
• Invoices and expenses
• Employee management
• Business reports and analytics
• WooCommerce integration
• Barcode and product management
• Business management tools

The information processed through WP Business OS may depend on the features you choose to use.

2. Information We Collect

Depending on how you interact with WP Business OS, we may collect or receive the following types of information.

Information You Provide

This may include:

• Name
• Email address
• Contact details
• Company or business information
• Account information
• Billing information
• Support requests
• License information
• Information you provide when contacting us

We only request information that is reasonably necessary for the relevant service or interaction.

3. Business Data

When WP Business OS is installed and used on a WordPress website, the software may process business information entered by the website owner or authorized users.

This may include:

• Product information
• Product prices
• SKUs and barcodes
• Inventory information
• Customer information
• Sales records
• Orders
• Purchase records
• Supplier information
• Employee information
• Expense records
• Invoice information
• Business reports
• Other information entered into the software

The business using WP Business OS is responsible for determining what information is collected and how that information is used.

4. Customer Information

If a business uses WP Business OS to manage its customers, customer information may be stored within that business’s WordPress installation.

This may include:

• Customer name
• Email address
• Telephone number
• Billing information
• Shipping information
• Purchase history
• Order information
• Other information entered by the business

WP Business OS provides the technical tools to manage this information. The business using the software is responsible for handling customer information in accordance with applicable privacy laws.

5. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by our website infrastructure or service providers.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• General usage information
• Date and time of access
• Referring website

This information may be used to maintain website security, improve performance, understand website usage, and troubleshoot technical issues.

6. Cookies

Our website may use cookies and similar technologies to provide essential website functionality and improve your experience.

Cookies may be used for purposes such as:

• Maintaining website functionality
• Remembering preferences
• Improving website performance
• Understanding website usage
• Security and fraud prevention

You can control or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.

7. How We Use Information

Information may be used to:

• Provide WP Business OS products and services.
• Process purchases and licenses.
• Provide customer support.
• Respond to enquiries.
• Manage license activation.
• Improve our products and services.
• Maintain website security.
• Detect and prevent misuse or unauthorized activity.
• Communicate important service information.
• Fix technical problems.
• Develop new features and improvements.

We do not use business information for purposes unrelated to providing or supporting the services without an appropriate legal basis.

8. License and Activation Information

For paid products, WP Business OS may process information required to manage software licenses and activations.

This may include:

• License key information
• Activation status
• Website or installation information
• Product version
• License-related technical information

This information may be used to validate legitimate licenses and provide applicable updates or services.

9. Payments

When you purchase a WP Business OS product, payment information may be processed by a third-party payment provider.

We may receive limited transaction information such as:

• Customer name
• Email address
• Purchase information
• Transaction status
• Product purchased

Payment card details and other sensitive payment information may be handled directly by the relevant payment provider.

Third-party payment services may have their own privacy policies and terms.

10. WooCommerce Integration

WP Business OS is designed to integrate with WooCommerce.

Depending on the features being used, information may be synchronized between WP Business OS and WooCommerce, including:

• Products
• Product variations
• Prices
• Stock quantities
• Orders
• Customers
• Sales information

This integration allows businesses to manage their physical and online operations through connected systems.

11. How We Protect Information

We take reasonable technical and organizational measures to help protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, software, server, or online transmission can be guaranteed to be completely secure.

Website owners and administrators are also responsible for maintaining appropriate security practices, including:

• Using strong passwords.
• Limiting administrator access.
• Keeping WordPress and plugins updated.
• Using secure hosting.
• Maintaining regular backups.

12. Sharing Information

We do not sell your personal information or business data.

Information may be shared with service providers where reasonably necessary to operate our website, provide services, process payments, provide support, maintain security, or deliver other requested functionality.

Service providers may include hosting providers, payment processors, email providers, analytics services, or other technical service providers actually used by the business.

We may also disclose information where required by law or where necessary to protect our legal rights, users, services, or property.

13. Third-Party Services

WP Business OS may work with third-party services, platforms, plugins, APIs, hosting providers, payment providers, or other technologies.

These third parties may have their own privacy policies and terms.

We recommend reviewing the privacy policies of any third-party services that you choose to connect to your WordPress website.

14. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain business records, comply with legal obligations, resolve disputes, and enforce applicable agreements.

Information stored within a customer’s own WordPress installation may remain there according to that website owner’s data retention practices.

15. Your Responsibilities

If you use WP Business OS to manage customer or employee information, you are responsible for:

• Collecting information lawfully.
• Providing appropriate privacy notices.
• Obtaining required permissions or consent.
• Protecting access to your WordPress website.
• Maintaining appropriate backups.
• Managing data retention.
• Responding to privacy requests where legally required.

WP Business OS is a software tool and does not replace your own privacy, legal, accounting, or compliance responsibilities.

16. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information.

These rights may include:

• Requesting access to your information.
• Requesting correction of inaccurate information.
• Requesting deletion of information where legally applicable.
• Requesting restriction of certain processing.
• Objecting to certain processing.
• Requesting a copy of certain information.
• Withdrawing consent where processing is based on consent.

To make a privacy-related request, please contact us using the details provided below.

17. Marketing Communications

We may occasionally send service-related communications concerning:

• Purchases
• Licenses
• Updates
• Security
• Important product changes
• Support requests

Where required, promotional communications will be sent in accordance with applicable laws.

You may unsubscribe from promotional communications where an unsubscribe option is provided.

18. Children’s Privacy

WP Business OS is intended for businesses and general users and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

19. International Data Processing

Depending on the hosting providers, payment providers, support services, or other third-party services used, information may be processed or stored in countries other than your own.

Where applicable, appropriate measures will be taken in accordance with relevant data protection requirements.

20. Data Security Incidents

If we become aware of a security incident affecting information under our control, we will take reasonable steps to investigate and respond to the incident.

Where notification is legally required, we will provide notifications in accordance with applicable law.

21. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

22. Business Transfers

If WP Business OS or its related business assets are involved in a merger, acquisition, restructuring, sale, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When we make changes, we will update the Last Updated date shown at the beginning of this policy.

We recommend checking this page periodically for updates.

24. Contact Us

If you have questions about this Privacy Policy or how information is handled by WP Business OS, please contact us.

Website: WP Business OS

Email: info@wpbusinessos.com

Support Email: support@wpbusinessos.com

Company: Wp BusinessOS

Address: 228/A, Samagi Mw, Hirana, Panadura, Sri Lanka

25. Your Agreement

By accessing or using WP Business OS, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the relevant services.